Enjoy our games but keep control of the situation. Here are some features that help you prevent compulsive gambling behavior from the start.

Self-limitation from the game

You can change your deposit self-limitation at any time: if you increase your deposit self-limitation, it will take effect on the first Monday after seven days from the change date; if you decide to lower it, the operation takes effect immediately and the parameters are calculated starting from the previous Monday. To set the deposit limit, enter the specific section of the “Control Panel” of your Gaming Account by clicking at kiss918.

Self-exclusion

To guarantee you a conscious and responsible gaming experience, the Dealer offers you the possibility to temporarily exclude yourself from the game, for thirty days, sixty days, or ninety days, by deciding not to access the game for the chosen period. Once the self-exclusion period has expired, you will be able to access your game account again, without the need for any further communication. You can also decide to permanently exclude yourself from the game, without a time limit. In this case, only after at least 6 months from the date of self-exclusion will you be able to request readmission to the game by sending a written request for revocation. Your account will become accessible again, in the event of indefinite self-exclusion, after at least the 6 months mentioned above, in any case not earlier than 7 days from the date of receipt of the request for a specific revocation order.

How does self-exclusion work?

Self-exclusion will entail, from the moment of your request for self-exclusion and for the entire duration of the itself, the non-access to any type of game, including bets, as well as the inability to make payments with reference to all the gaming accounts you own, even if activated with another concessionaire. During the self-exclusion period you will not be able to open a new Gaming Account on any concessionaire.

During the self-exclusion you will be able to withdraw, in whole or in part, any balance, if withdrawable, present on your Gaming Account.

Attention

We also inform you that if your intention is to proceed with self-exclusion from all gaming platforms, the Concessionaire will be required to communicate this will to the Gaming Account Registry, managed by ADM, as provided by current legislation. Furthermore, as an alternative to the procedure described above, you can decide to self-exclude yourself, if you have a SPID digital identity, by accessing the specific section of the portal of the Customs and Monopolies Agency as reported at the following link:

“Do you need help?”

If the game takes up too much space in your life, don’t be left alone with this problem, but tell your family or friends who can help you. Some of the main symptoms considered indicative of a pathological gambling situation are:

• sense of omnipotence,
• presumption,
• nervousness,
• irritability,
• anxiety,
• altered mood and self-esteem,
• distortion from reality,
• moral and economic damage
• difficult or complete inability to manage money,

Gambling addiction is a recognized disease of the WHO (World Health Organization) and classified under the “Impulse Control Disorders”.